Someone hacked my account! What do I do?

Updated: March 3, 2015

Kart Kingdom is a safe place for your child to play! PBS KIDS takes precautions to ensure that you and your child’s information is kept safe.

Because we use a safe chat system, it is not possible for players to swap sensitive information. However, please make sure your child logs out of Kart Kingdom on public or shared computers. And remember to talk with your child about never sharing their passwords with anyone.

If you find that your child’s account has been compromised, please contact us with the following information:

  • Kart Kingdom or PBS KIDS username

  • Parent email address

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